Your NATE-Certified Technician: Making Sure the Job Gets Done Right the First Time

Posted on in Blog

Have you ever questioned whether or not your HVAC professional really knows what he's doing? When you insist on working with a NATE-certified technician, you'll never have to wonder again. Once you understand what NATE is and the benefits it can offer, you'll never settle for anything but the best again.

What is NATE?

For 16 years, the non-profit organization, North American Technician Excellence, has had a mission to set the standard high for services rendered in the heating, ventilation, air conditioning and refrigeration industry. Through a rigorous testing process that was developed by a panel of HVAC experts, technicians must demonstrate their superior knowledge and skill sets. A technician can train and test in as many specialty areas as he or she desires. These speciality categories include A/C, air distribution, heat pumps, gas and oil furnaces and senior HVAC efficiency analysis, among others.

How can NATE benefit me?

When you make the decision to work with a NATE-certified technician, you can expect a number of benefits such as:

  • Efficient systems – HVAC system installations and maintenance require precise attention to detail. If your heating and cooling equipment isn't installed properly, the efficiency ratings may be significantly reduced. And if airflow, refrigerant charge and other important factors aren't attended to during seasonal tune-ups, you could end up hemorrhaging money on utility bills. NATE technicians understand exactly what needs to be done to ensure that your systems will always run as efficiently as possible throughout their full lifespans.
  • Superior service – NATE technicians are able to work quickly and effectively so that you don't experience problems down the road. In fact, they receive far fewer callbacks than technicians who aren't certified.
  • Customer satisfaction – In general, customers are far happier with the services they receive from NATE-certified technicians. The numbers speak for themselves. In surveys, customers have said that they're extremely satisfied with the service they've received from NATE-certified technicians in comparison with technicians who have lacked the NATE logo.

To hire a NATE-certified technician for your next installation, repair, or maintenance job, please contact the professionals at McWilliams & Son Heating and Air Conditioning. We proudly serve residents of Lufkin, Nacogdoches and the surrounding area.

Written by